Public Service/Billing

The Public Service Division is the City of Sunrise's utility billing operation, responsible for serving more than 60,000 utility accounts and more than 200,000 residents in the communities of Sunrise, Davie, Lauderhill, Southwest Ranches, Tamarac, Weston and unincorporated Broward County.

Our staff is dedicated to ensuring that you are treated fairly and professionally as a customer of the City of Sunrise utility systems.

Depending on the services you receive from Sunrise, your monthly utility statement may include charges for water, wastewater (sewer), natural gas, garbage collection, recycling, cable TV and/or stormwater maintenance. Should you have any questions regarding your billing or your service, please do not hesitate to contact us.

Locations & Business Hours
The Public Service Division staffs walk-up customer service centers at three locations within Sunrise:

Public Service - City Hall
10770 West Oakland Park Boulevard
Sunrise, FL 33351
Phone: (954) 746-3232
Fax: (954) 572-2479
PublicService@cityofsunrise.org
Lobby Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. (except City Holidays)
Customer Service Phone Lines: Monday through Friday, 9:00 a.m. to 5:00 p.m. (except City Holidays)

Public Service - Village Civic Center
6800 Sunset Strip
Sunrise, FL 33313
Hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. (except City Holidays)

Public Service - New River Civic Center
60 Weston Road
Sunrise, FL 33326
Hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. (except City Holidays)

Each customer service center can be located using our City Facilities map.


Payment Addresses
Utility payments may be mailed to either of the following addresses:

City of Sunrise Public Service
P.O. Box 31432
Tampa, FL 33631-3432

City of Sunrise Public Service
10770 West Oakland Park Boulevard
Sunrise, FL 33351-6899


Additional Contact Information
Gas Leak/Gas Odor................................................................911

Customer Service...................................................................(954) 746-3232
(Monday through Friday, 9:00 a.m. to 5:00 p.m.)

After-Hours Customer Service............................................(954) 846-7406
Water and Gas Reconnections and Emergencies
(Monday through Friday, 5:00 p.m. to 11:30 p.m.)

After-Hours Emergencies......................................................(954) 746-3600
Water and Gas Service
(Late nights and weekends)

Sunshine State One-Call of Florida.......................................(800) 432-4770
Underground utility location service